🏒 SaaS Platform β€” Google Business Profile API

About Seet

We're building the future of customer review management for Saudi businesses β€” automating Google Business Profile replies with AI that understands the local market.

What is Seet?

Seet (ءِيΨͺ β€” Arabic for "reputation") is a SaaS platform that connects to the Google Business Profile (GBP) API to automate the process of reading, analyzing, and replying to Google Maps reviews on behalf of business owners and marketing agencies in Saudi Arabia.

Businesses connect their Google Business Profile account via Google OAuth 2.0. Once connected, Seet monitors for new reviews, generates AI-powered reply drafts using GPT-4o, sends the draft to the business owner via WhatsApp for approval, and then posts the approved reply back to Google through the official GBP API.

Seet is designed for a broad range of business types: retail stores, medical centers, pharmacies, restaurants, shopping malls, hotels, and marketing agencies managing multiple GBP accounts.

πŸ“‹ Platform Technical Overview

Platform type SaaS (Software as a Service)
Google API used Google Business Profile API
OAuth scope business.manage
Authentication OAuth 2.0 βœ“
Token storage AES-256 encrypted βœ“
AI model GPT-4o (OpenAI)
Human-in-the-loop WhatsApp approval βœ“
Data compliance Saudi PDPL βœ“
Multi-location Supported βœ“

Google Business Profile API β€” Specific Usage

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GET Read Reviews
We periodically fetch new reviews from connected GBP locations using the reviews.list endpoint to detect unanswered reviews.
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PUT Post Reply
After human approval via WhatsApp, we post the final reply text using the reviews.updateReply endpoint on behalf of the location owner.
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GET Location Metadata
We read location name and business category once during onboarding to configure tone and personalization for AI replies.
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OAuth 2.0 Authorization
Users grant access via Google's own consent screen. Tokens are stored encrypted. Users can revoke access at any time from Google Account settings.

Our Specific Use of the GBP API

Our use of the Google Business Profile API is strictly limited to the three operations required for our core service: reading reviews, posting approved replies, and reading location metadata for personalization.

We do not modify business information, do not access location performance metrics beyond what is needed, and do not store review data beyond the current processing cycle.

We maintain a human-in-the-loop ("Shadow Mode") as the default behavior β€” no reply is posted to Google without the explicit approval of the business owner or authorized marketing manager. This ensures content quality and Google policy compliance.

All API calls are made with access tokens scoped minimally to https://www.googleapis.com/auth/business.manage, and every token is encrypted at rest using AES-256.

Who We Serve

Built for Saudi Businesses & Agencies

Any business with a Google Business Profile listing can use Seet to automate and improve their review response rate.

∞
Unlimited AI replies per month
15
Day free trial, no card needed
24/7
Automated review monitoring
2
Languages: Arabic & English
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Retail & E-commerce
Online and physical stores with Google Maps presence
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Medical Centers
Hospitals, clinics, and healthcare facilities
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Pharmacies
Single and multi-branch pharmacy chains
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Restaurants & CafΓ©s
F&B businesses with high review volumes
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Marketing Agencies
Agencies managing 10s of GBP accounts for clients
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Hotels & Hospitality
Hotels managing large monthly review volumes
Legal & Compliance

Official Registration & Data Protection

Built by MsD in Saudi Arabia

Seet is developed and maintained by MsD (Mohammed Salem Al-Dosari), a Saudi-based software developer and technology consultant with expertise in web applications, API integrations, and AI-powered automation.

MsD holds an official Freelance License (FL-510077228) issued by the Saudi Ministry of Human Resources and is registered with the Saudi Business Center (0000205976).

Seet was built specifically for the Saudi market, with deep understanding of local business culture, Arabic language nuances, and the Google Maps ecosystem in the Kingdom. Our AI models are trained and configured to produce replies that feel authentic and culturally appropriate β€” not generic machine translations.

Headquarters: Kingdom of Saudi Arabia
Contact: msd@msd.net.sa
Website: msd.net.sa

πŸ‘€ Developer & Company Info

Developer Mohammed Salem Al-Dosari
Brand MsD (msd.net.sa)
Freelance License FL-510077228
Business Center Reg. 0000205976
Country πŸ‡ΈπŸ‡¦ Kingdom of Saudi Arabia
Email msd@msd.net.sa
WhatsApp +966 55 583 1444
Product launched 2025

Get in Touch

Questions about our platform, GBP API integration, or partnership opportunities?

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